Privacy Policy

ONiO is responsible for processing all personal information collected through our services either via our website or directly by phone, email, or other inquiries. We respect your privacy completely and naturally comply with applicable laws to protect you as an individual.

ONiO collects personal information for the purpose of managing, delivering and developing our services. We strive to handle your reservations in the best possible way so that your experience with our products or our other services is the best it possibly can be. We also strive to adapt our communication to your needs.
The personal information we collect should be relevant to the purpose of the service, such as, for example, name, email address, phone number, IP address and other information that simplifies the use of our digital services.

We will use your personal information to:
  • Analyse and improve the quality of our services.
  • Use statistics to customise and enhance our digital presence.
  • Provide you, as a guest benefits; as well as direct and indirect marketing based on your user behaviour.

All visitors can, at any time, reserve themselves from the use of your personal information in our marketing and other offers. We store, handle, and delete personal information in accordance with law. This means, among other things, that we are obliged to keep any payment history for 5 years. We are also obliged to provide information to the police or other public authorities as needed

Your information is stored on Amazon AWS servers. You have the right to access, correct or restrict data processing that pertain to you. Under certain conditions you also have the right to object to this data processing and the right to data portability. In addition, you may withdraw your consent for processing your personal information at any time. See our contact information below.

All traffic on our website is logged anonymously. This information can not be traced back to any individual. Data is logged for the purpose of optimising our website to increase the ease of use for all our guests, and is the standard for most websites today. To make this possible, the site will add a cookie to your browser. You can remove these cookies by following the instructions on your browser.
ONiO uses the following cookies on the website:
Google Analytics (_ga, _gat and _gid)
We use Google Analytics to collect unidentified information about guests on the website. The purpose of these statistics is to improve and further develop the website. Examples of collected statistics is: how many people visit different pages, how long they visit these pages, what websites users come from and what browsers they are using. The information is of course processed in an unidentified and aggregated form. Unidentified means that we can not track the information we collect back to the individual guest. The guest’s IP address is anonymised and processed at aggregated level, that is, all data is merged into a group and is not individually processed.
The site uses Facebook Pixel to collect information about guests on the website in order to collect information for the customisation of content to relevant guests who have shown interest in this via the website.
E-mail newsletter

In order for us to send email newsletters, you must register an email address. Mailchimp is the data processor for the newsletter. The e-mail address is stored in Mailchimp’s database, will never be shared with others, and deleted when you unsubscribe.

All information obtained will be used internally for analytical purposes, and we never share data with third parties. We never store information that can identify the guest personally. Questions or requests for access to information stored can be directed to or to ONiO AS, Lille Grensen 3, 0159 Oslo, Norway. Please mark the envelope with «Data Protection Officer».

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